MS Virtual Assistants Privacy Policy

MS Virtual Assistants Privacy Policy

Last updated: June 19, 2026

This Privacy Policy describes how MS Virtual Assistants (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or communicate with us via msvirtualassistants.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the website visitor, business client, or individual interacting with our platform.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last updated" date.

How We Collect and Use Your Personal Information

To provide our operations and virtual assistant services, we collect personal information about you from a variety of sources set out below.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide requested service proposals, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend our rights, the Services, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain depends on how you interact with our Site and use our Services:

• Information We Collect Directly from You: Information that you directly submit to us through our contact forms, service inquiry forms (via Google Forms), or email inquiries. This includes basic contact details such as your name, email address, phone number, and any details regarding your business operational needs that you choose to provide.

• Information We Collect through Cookies: We automatically collect certain information about your interaction with the Services ("Usage Data") using cookies and similar tracking technologies. Usage Data includes information about how you access and use our Site, device details, browser specifications, your network connection, and your IP address.

• Information We Obtain from Third Parties: We utilize third-party analytics infrastructure on our platform. We work with Google Analytics 4 to automatically monitor site traffic, user interactions, and page views. Google Analytics tracks data using device identifiers and cookies in accordance with its own privacy policy frameworks.

How We Use Your Personal Information

• Providing Services: We use your personal information to respond to your inquiries, provide service proposals, facilitate project discovery calls, and manage our business or consulting relationships with you.

• Analytics and Optimization: We use site engagement data to analyze user traffic patterns, improve website navigation, and measure the performance of our marketing campaigns.

• Communicating with You: We use your contact info to provide customer support, follow up on operational deliverables, and maintain active professional relationships.

Cookies

Like many websites, we use cookies on our Site to run tracking analytics via Google Analytics 4, helping us better understand how users interact with our content. Most web browsers automatically accept cookies by default, but you can choose to set your browser to remove or reject cookies through your browser controls. Please keep in mind that removing or blocking cookies can impact your general browsing experience.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate operational purposes:

• With cloud storage providers, form infrastructure systems (Google Workspace), or data analytics providers (Google Analytics) who handle data on our behalf.

• When you explicitly direct or request us to share details with external platforms or business tools as part of our outsourced operational agreements.

• To comply with any applicable legal obligations or protect our business rights.

We do not sell your personal data or distribute it to third-party marketing companies for promotional gain.

Third-Party Websites and Links

Our Site may provide links to external tools, project portals, or social media platforms operated by third parties (such as LinkedIn). If you follow links to sites not controlled by us, you should review their specific privacy and security policies.

Children's Data

Our services are designed strictly for businesses and working adults. We do not knowingly collect any personal information from or about children.

Security and Retention of Your Information

Please be aware that no security measures are completely perfect, and we cannot guarantee "absolute security" for data transmitted online. We retain your personal information only as long as necessary to maintain active client accounts, fulfill project workflows, comply with business regulations, or resolve operational disputes.

Your Rights and Choices

Depending on your regional jurisdiction, you may have the right to request access to, correction of, or deletion of the personal information we maintain about you. You may exercise these choices at any time by reaching out to us using the contact details provided below.

Contact Us

If you have any questions about our privacy standards, data handling or wish to update your information, please contact us directly at:

• Business Email: info@msvirtualassistants.com